RPM Automotive – Payment Policy
1. Accepted Payment Methods:
RPM Automotive accepts payments through cash, credit/debit cards, and bank transfers.
2. Service Fees and Estimates:
Service fees will be provided after inspection and estimation of the required repairs or services.
Estimates are given upfront and may be subject to change based on additional services or unforeseen issues discovered during the repair process.
3. Deposit or Advance Payment:
All work requires a depostit to secure booking and order parts, the deposit may vary depending on the service carried out. If any cancellations are made your full or part of your deposit may be lost to cover any fees and time lost
4. Invoicing and Payment Due Date:
Invoices will be issued upon completion of services or as otherwise agreed upon. Payment is due upon receipt of the invoice unless otherwise specified in writing.
5.Late Payments:
Late payments may incur interest at a rate of [12%] per week on the outstanding balance, starting from the due date.
6.Currency:
All payments must be made in the currency specified on the invoice issued by RPM Automotive.
7.Additional Charges:
Any additional services or parts required during the repair process will be communicated and added to the final invoice.
8.Cancellations:
Cancellations must be communicated within [24 hours] prior to the scheduled appointment. Failure to cancel within this period may result in a cancellation fee.
9.Guarantee and Warranty:
RPM Automotive stands behind its workmanship. Please refer to our warranty policy for details on our guarantee for services provided.
10.Disputed Charges:
Any concerns or disputes regarding charges should be reported within [30 days] from the invoice date. Failure to report within this period will be considered an acknowledgment of the invoice’s accuracy.
11.Amendments to Payment Terms:
Any changes or amendments to these payment terms will be communicated in writing.
By availing RPM Automotive’s mobile mechanic services, you agree to comply with these payment terms.
For any inquiries or clarification regarding payments, please contact RPM Automotive at [Info@rpmautomotiveni.co.uk].
Thank you for choosing RPM Automotive for your vehicle’s maintenance and repair needs.
RPM Automotive – Warranty Policy
1. Warranty Coverage:
RPM Automotive warrants our workmanship for a period of [6 months] from the completion date of the service.
This warranty covers repairs and services performed by RPM Automotive against defects resulting from faulty workmanship.
2. What’s Covered:
Repairs and services performed by RPM Automotive’s mobile mechanic service that result in defects due to improper workmanship.
Parts and components installed by RPM Automotive’s mobile mechanic service that display defects covered by the manufacturer’s warranty.
3. What’s Not Covered:
Normal wear and tear on parts and components due to regular usage.
Damage or defects caused by accidents, misuse, negligence, or unauthorized modifications after our service.
Any issues arising from pre-existing conditions or parts not serviced or replaced by RPM Automotive’s mobile mechanic.
4. Claiming Warranty:
To make a warranty claim, please notify RPM Automotive within the warranty period.
Proof of purchase and the original invoice detailing the serviced components are required for warranty claims.
RPM Automotive reserves the right to inspect the vehicle or the repaired components to assess the validity of the warranty claim.
5. Warranty Limitations:
RPM Automotive’s liability is limited solely to the repair or replacement of the defective workmanship at our discretion.
RPM Automotive is not liable for any consequential damages or expenses beyond the direct repair or replacement costs covered by the warranty.
6. Exclusions:
This warranty is non-transferable and applies only to the original customer for the specific services performed by RPM Automotive.
7. Amendments to Warranty Policy:
Any amendments or modifications to this warranty policy will be communicated in writing.
By availing of RPM Automotive’s mobile mechanic services, you acknowledge and agree to the terms of this warranty policy.
If you have any questions or need clarification regarding our warranty policy, please contact RPM Automotive at [info@rpmautomotiveni.co.uk].
Thank you for entrusting RPM Automotive with your vehicle’s maintenance and repair needs.
RPM Automotive – Cancellation Policy
1. Cancellation Timeframe:
Cancellation requests must be communicated to RPM Automotive at least [24 hours] before the scheduled appointment.
2. Cancellation Process:
Customers can cancel appointments by contacting RPM Automotive via Whattsapp at [07881772478] or email at [info@rpmautomotiveni.co.uk].
3. Cancellation Charges:
Cancellations made within the specified cancellation period will not incur any charges.
Cancellations made after the specified cancellation period may result in a cancellation fee to cover administrative and preparatory costs incurred by RPM Automotive.
4. Exceptions to Cancellation Charges:
RPM Automotive understands that unforeseen circumstances may arise. Exceptions to cancellation charges may be considered on a case-by-case basis for valid reasons such as documented emergencies or unavoidable situations.
5. No-shows:
Failure to notify RPM Automotive of a cancellation and not showing up for the scheduled appointment without prior notice may result in a no-show fee.
6. Amendments to Cancellation Policy:
RPM Automotive reserves the right to modify or amend this cancellation policy at any time. Any changes will be communicated through official channels.
By availing of RPM Automotive’s mobile mechanic services, you acknowledge and agree to comply with the terms of this cancellation policy.
For any cancellation-related inquiries or to request a cancellation, please contact RPM Automotive at [07881772478].
Thank you for your understanding and cooperation regarding our cancellation policy.
RPMAutomotive – Customer Responsibility for Wheel Re-Tightening Policy
Wheel Re-Tightening Requirement:
After the installation of new wheels, wheel nuts, or wheel bolts by RPMAutomotive, it is the customer’s responsibility to ensure that the wheel fasteners are re-tightened after driving the vehicle for a distance of 30 to 50 miles (or as otherwise advised by RPMAutomotive).
Importance of Re-Tightening:
Re-tightening the wheels is essential for maintaining the safety and performance of the vehicle. It ensures that any settling or adjustment of components after installation is properly addressed.
Customer’s Role:
Customers are required to arrange and perform the re-tightening of wheel nuts/bolts within the recommended mileage range following the initial installation by RPMAutomotive.
Professional Assistance:
If customers are unable to perform the re-tightening themselves, it is strongly recommended to seek assistance from a qualified mechanic or automotive professional to ensure proper tightening.
RPMAutomotive’s Advisory:
RPMAutomotive highly recommends that customers follow this re-tightening requirement to ensure the continued safety and performance of their vehicle’s wheels.
Waiver of Responsibility:
Failure to re-tighten the wheel nuts/bolts within the specified mileage range may lead to potential issues or safety risks. RPMAutomotive is not liable for any damages, accidents, or issues resulting from the customer’s failure to fulfill this responsibility.
Compliance with Manufacturer’s Guidelines:
Customers should adhere to the manufacturer’s guidelines and specifications for torque settings and re-tightening procedures specific to their vehicle’s wheels.
Acknowledgment:
By using RPMAutomotive’s services, customers acknowledge and agree to comply with the terms outlined in this Wheel Re-Tightening Policy.
For any questions or clarification regarding wheel re-tightening procedures, please contact RPMAutomotive.
Thank you for prioritizing safety and proper vehicle maintenance.
RPMAutomotive – Customer Responsibility Policy
1Vehicle Accessibility:
Customers are responsible for ensuring that the vehicle is accessible at the agreed location and time for scheduled services by RPMAutomotive’s mobile mechanic team.
2. Providing Accurate Information:
Customers must provide accurate and detailed information about the vehicle’s make, model, year, and any specific issues or services required when scheduling appointments with RPMAutomotive.
3. Clear Communication:
It is the customer’s responsibility to maintain clear and open communication with RPMAutomotive about any changes, additional issues, or concerns related to the vehicle’s condition before or during the service appointment.
4. Availability During Service:
Customers must be present or arrange for a designated representative to be available during the service appointment, as required by RPMAutomotive.
5. Access to Vehicle and Tools:
Customers are responsible for providing access to the vehicle, necessary tools, keys, and any relevant documentation required for service and repair tasks.
6. Compliance with Recommendations:
Customers are encouraged to follow RPMAutomotive’s recommendations for ongoing maintenance, repairs, or part replacements to ensure optimal vehicle performance.
7. Safe and Suitable Working Environment:
Customers must provide a safe and suitable environment for RPMAutomotive’s mobile team to perform their work, ensuring a stable and secure surface for vehicle servicing.
8. Timely Payments:
Customers are responsible for making timely payments for services rendered by RPMAutomotive, in accordance with the agreed-upon terms.
9. Acknowledgment:
By utilizing RPMAutomotive’s mobile mechanic services, customers acknowledge and agree to comply with the terms outlined in this Customer Responsibility Policy.
For any inquiries or clarification regarding customer responsibilities or service-related concerns, please contact RPMAutomotive.
Thank you for your cooperation and commitment to a smooth service experience.
RPMAutomotive – Liability Limitations Policy
- Pre-existing Conditions:
RPMAutomotive is not liable for any issues arising from pre-existing conditions or damages in vehicles that have not been serviced or repaired by RPMAutomotive.
- Unauthorized Modifications:
RPMAutomotive is not responsible for any damages resulting from unauthorized modifications or repairs made by parties other than RPMAutomotive.
- Customer’s Responsibility:
Customers are responsible for providing accurate information about their vehicle’s condition, history, and any previous repairs or modifications.
- Third-Party Components:
RPMAutomotive is not liable for defects or failures in parts or components supplied by third-party manufacturers.
- Customer-Supplied Parts:
RPMAutomotive does not guarantee the functionality, compatibility, or warranty of parts supplied by customers for installation or repair services. We are not liable for any issues or damages resulting from the use or installation of customer-supplied parts.
- Unforeseen Circumstances:
RPMAutomotive is not responsible for issues arising from unforeseen circumstances, including natural disasters, accidents, or damages caused by external factors beyond our control.
- Negligence or Misuse:
RPMAutomotive is not liable for damages caused by the negligence or misuse of the vehicle by the customer or any other party.
- Limited Liability:
RPMAutomotive’s liability is limited to the repair or replacement of components worked on by RPMAutomotive and covered under our warranty policy.
- Amendments to Liability Policy:
RPMAutomotive reserves the right to modify or amend this “Where Not Liable” policy at any time. Any changes will be communicated through official channels.
By using RPMAutomotive’s mobile mechanic services, you acknowledge and agree to the terms of this “Where Not Liable” policy.
For any inquiries or clarification regarding our liability policies, please contact RPMAutomotive.
Thank you for your understanding and cooperation regarding our liability limitations.